Post: Home Carer
Reports To: Team Leader/Supervisor
Accountable To: Care Operations Manager

Role Purpose:
Responsible for providing appropriate household and personal care tasks for a variety of service users and families including elderly, frail and terminally ill service user, and service user with dementia, physical/intellectual disabilities, learning disabilities, and/or mental health problems. Care will be provided mostly in a domiciliary setting as part of a package of care to support service users and will therefore involve substantial access to a service user’s home and family.

Main Duties / Tasks:

  1. To attend to service users primarily in their own home.
  2. To carry out a range of care tasks for clients as indicated on the Service User Care Plan and as directed by your Manager. These tasks include personal care, light household care, and social care, as follows:
    1. Personal Care tasks include (but are not limited to) bathing, toileting, pad changing, washing, dressing and feeding.
    2. Practical Light Household Care tasks include (but are not limited to) making meals, tidying, and hovering.
    3. Social Care tasks include (but are not limited to) conversation, friendship, support, and letter writing.
  1. To remind service users to take their medication.
  2. To provide relief care for a carer / colleague as required.
  3. To be aware of the changing needs of a service user and to report these to your Manager.
  4. To maintain written records of service users visited as required by the Company including service user diary .
  5. To attend and participate in individual, team and Company training and meetings as required.
  6. To participate in formal and informal individual, team and group supervision as required.
  7. To observe / comply with all aspects of the Company’s Health and Safety policies and procedures; to ensure that all safety equipment provided (e.g. hoists, slings, etc) are used for the purpose intended and in a safe manner; and to report immediately any Health and Safety risks in the service user home to your Manager.
  8. To ensure that service user services are delivered by working within a flexible team rota. In other words, employees in this position are required to be flexible as regards to the duties they undertake and must be prepared to undertake such other duties as may be assigned to them by the Company from time to time. Furthermore, employees in this position are required to be flexible as regards what service user they attend to and where within the catchment area. In addition employees are required to be flexible with regard to working hours as this post will require you to work early mornings, evenings, weekends, overnights and Bank holidays.
  1. To comply with Company policies and procedures, as laid out in the Employee Handbook, Health & Safety Statement and operating procedures/guidelines which are issued from time to time.

Home Carers of the Company are required to adhere to proper professional standards and to maintain a sensitive and caring approach to their work, bearing in mind the need to preserve the health, safety and dignity of the individual service user at all times.

Qualities Required:

  1. Conscientious
  2. Dependable
  3. Flexible (duties, clients, hours)
  4. Caring
  5. Empathetic
  6. Honest
  7. Discreet
  8. Takes initiative
  9. Punctual
  10. Sensitive
  11. Confident and assertive
  12. Reliable
  13. Sense of humour
  14. Use common sense
  15. Respectful
  16. Diligent
  17. Confidential
  18. Skilled in providing care
  19. Trustworthy
  20. Maintains confidentiality
  21. Understanding
  22. Pleasant
  23. Knows when to disengage
  24. Kind
  25. Friendly
  26. Good listener


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